Shipping & Returns
We are working with DHL to get your goods safely to you.
Your knife will be sent using tracked delivery.
If there are any problems with delivery please get in touch with us at firstname.lastname@example.org.
Returns & Refunds
Together with our forge, we spend 3 months making your knife, so hopefully you will love it! However, if you would like to return it we accept returns within 14 days of delivery.
Our address is: Allday, 20 Dalston Lane, London, E8 3AZ.
We are unable to accept a refund if the knife has been used.
Because we are a small business, we kindly ask you to pay for tracked postage of your returns. Please send the tracking code to us at email@example.com.
We check all the knives thoroughly before sending them to you. But if there are any damages to your knife, please get in touch with us within the first 24 hours and we can help.